Desventajas: The Spa was not working properly and the pool could have been a little cleaner. Also, the air conditioner was also not working properly. If you turned the temperature up it stating smelling like it was over heating. so we had to leave it at 65.
Ventajas: Friendly, efficient staff. Convienetly located off freeway and near shopping centers. Very clean, comfortable rooms. The free breakfast was set up nicely with plenty of choices and a very helpful attendant. Would stay here again, for sure!
Ventajas: I loved the Cleanliness of the hotel, the staff was so polite. Breakfast was great, free internet and pet friendly, overall a GREAT experience. Will definitely book a room again.
Desventajas: I had a charge for 100 and then call then a lady tells me that it should of been returned and it was my banks fault then tells me there was damages to the room?
Ventajas: We liked the 2 queen beds and it was clean. Nice breakfast
Desventajas: pretty small bathroom, not much walking space around beds
Ventajas: Access to freeway
Desventajas: Plumbing noise all night. Hot room. Cold fake square looking eggs
Ventajas: The staff was very helpful and friendly
Desventajas: The hotel is dated and the carpets are stained. Otherwise it was just fine. The room and bedding seemed clean.
Ventajas: Loved it!! Very clean and nothing was outdated. Very close to many stores, an outlet, the venue (highland springs resort) we were attending a wedding at and the freeway! We had a great experience!
Desventajas: One of the carts has a broken wheel, not a big deal though. And slow internet.
Ventajas: Nice design in rooms. Comfort was there.
Desventajas: I wish there was more late night food options inside hotel.
Ventajas: The staff was excellent, very helpful and friendly even when busy. Our room was not only ready but the air had been turned on and it was nice and cold (almost 100 outside!). The room was huge, the bed was clean and comfortable with extra pillows.
Desventajas: The pool was being fixed when we arrived and though it was ready for use that night it needed to be skimmed, which is understandable since it had just been out of order. The breakfast was lacking also, while there was a choice the flavor was very bland.
Ventajas: This hotel is great. It was very clean, the beds are comfy and the breakfast is great.
Desventajas: The pool was dirty, but in their defense it was really windy.
Ventajas: Stayed in a King Bed Suite. Was very spacious, felt like an apartment living room. Bed was very soft and clean, with white comforter and sheets, very different than the usual gaudy colors of other hotels. Friendly staff & nice breakfast in the morning!
Desventajas: It's about 30 min drive from Palm Springs, but is worth the drive when compared to the price of hotels in Palm Springs.
A cinco minutos en coche de Desert Hills Premium Outlets, Morongo Casino Resort Spa te ofrece un casino y una discoteca. Repón energías en uno de los 11 restaurantes antes de olvidar cualquier preocupación a base de masajes de tejido profundo, envolturas desintoxicantes o envolturas corporales en el spa. Hay una piscina al aire libre y un bar junto a la piscina, y las habitaciones de este complejo elegante ofrecen servicio de habitaciones las 24 horas y minibar.
Desventajas: Some of the staff was lazy and unattentive and the breakfast was horrible
Ventajas: Closer to the venue I was going to.
Desventajas: The room was not available upon taking it. Bed was not made and it looks like it has been use. Also the room where we are relocate was not completed as well. No towel.
Desventajas: The bed was broken and slanting on one side, the tv did not work and the breakfast was bad.
Ventajas: Location to what we had planned
Ventajas: Girl at front desk gave us a room with microwave and refrigerator. Grocery store across the street. Comfortable sitting chair in room. Breakfast.
Desventajas: Freeway noise. Didn't like location of pool and jacuzzi. Not very peaceful.
Ventajas: The breakfast was very good, compared to other places I've stayed.
Desventajas: The shower head could not be adjusted for stream; it was stuck on the most intense stream.
Ventajas: The location was great for in/off the freeway. Good hot breakfast with lots of options available. Good tea choices but coffee was so-so.
Desventajas: No, not really, everything was fine.
Ventajas: Breakfast was decent and the staff was very pleasant.
Desventajas: Right by the highway. Super-loud noise throughout the day and night.
Ventajas: Easy access
Desventajas: Black out blinds we torn and sun came streaming in woke me up 45 min early.
Ventajas: Location and cleanliness
Desventajas: The bed was terrible. The box spring was completely broken making it look like a banana. I saw this on a review before I made the reservation. Obviously they have not made any repairs to their beds.
Ventajas: Kitchenette, cleanliness
Desventajas: Pillows said 'firm' on the case but they were in no way firm. Staff put our shower curtain on backwards and that caused the water to go everywhere one morning.
Ventajas: It's very close to Morongo Casino. They have a cable TV system (Charter Spectrum) with hundreds of channels and DVR functionality like pause, rewind, and fast-forward. Their continental breakfast has delicious scrambled eggs, sausage, waffles, yogurt, bagels, and lots more. The room (mine anyway) is very quiet. The shower head is wonderfully wide. Ample parking.
Desventajas: The bed sheets were rough. My view was the neighboring building's brick wall. It won't impress anyone.
Desventajas: The ac is terrible!! Never cooled the room!
Ventajas: Comfortable, quiet rooms. Great Wi-Fi!
Desventajas: The person at the front desk wasn't very courteous.
Desventajas: Pool filthy. Breakfast very sparse. Wi-fi weak.
Ventajas: Cleann no mor comennt
Desventajas: Tha person te fron desk
Desventajas: No wifi that worked. Hot water was broken. they did get it working but not before I left. I had them refund my money on my credit card and went somewhere else.
Ventajas: I was a little nervous about staying here after reading a number of poor reviews. I don't know what people are expecting when they pay very little for a room right off the highway, but this place was fine. Very convenient, clean, comfortable, well stocked
Desventajas: No, and I would definitely stay here again and recommend it to others.
Ventajas: The location was perfect; a great relief to get off the traffic-filled freeway.
Desventajas: One more table for breakfast would have been a nice addition.
Desventajas: LACK OF CLEANLINESS: Outside walls and stairways are filthy. Beddings could look cleaner. Overall, hotel needs a full upgrade to make it look cleaner.
Ventajas: Location and distance from the outlet stores
Desventajas: I waited 10 minutes before front desk clerk came so I can check in. She was very unpleasant. She only asked for my credit card, handed my key card & pointed at where the room is and didn't say anything else. No shampoo and conditioner.
It was a modest motel, it was a good value, and totally met our needs.
Ventajas: The bed was very comfortable.
Ventajas: ROOM WAS SPACIOUS AND THE BED WAS COMFORTABLE.
Desventajas: Room should be cleaner.Breakfast was terrible (out of coffee @ 6:10 am?) bread and dry cereal.While checking out, girl at the desk acted like she was bothered when asked for a receipt.
Ventajas: The price was great. They accept pets too. The front desk personnel were friendly & helpful.
Desventajas: We stayed one night while on a driving trip and visited family. We didn't get a chance to use the pool.
Desventajas: There was some construction work above our room 120 and a lot of noise early in the morning and we couldn't sleep.
Ventajas: Hotel was near many fast food places making for good quick eats.
Desventajas: In room 106 in the left side of the bed there were two sharp metal pieces sticking out which cut my leg twice. I told the front desk person on checkout.
Ventajas: The location was great and close to Morongo and also a place to eat is not a problem.
Desventajas: None. Everything was great.
Ventajas: The customer service was great but my weekend was ruined when I was charged 5 times for the room. It was an error blamed on a new system, but since I used by debt card I was left with NO MONEY to enjoy the stay.
Desventajas: The hotel looked very run down, old, smelled back and like cigarettes although we requested a non-smoking room. Our door was nearly impossible to open without using all your all your strength just to turn the handle.
Ventajas: Took my mom on an overnight trip to Morongo casino. The casino hotel was ridiculously priced so I checked online. Found this one and it was great. Not o my 1/3 the price but included breakfast.Lots of restaurants around
Ventajas: Good for the price we paid. Staff nice and helpful. The person at the desk was extremely polite and opened the breakfast area before the time (6.00 am)so we had food before we left the hotel.
Desventajas: Everything was what we were expected...
Ventajas: Breakfast was good, served fresh homemade waffles.
Desventajas: Room smelled and make sure your room key cards is not next to your cell phone or it will deactivate your room key cards. Breakfast room tiny, max capacity for 6. Plenty of parking space and friendly staffs
Ventajas: The breakfast included is better than some more expensive hotels I've stayed in as well as far better than many other travel lodges I've stayed.
Desventajas: Carpet was torn up droor handle was broken bed had crumbs in it and all over floor was food crumbs as well should have been vacuumed.
Ventajas: price was the best in town...all the other hotels had over inflated their prices due to the clint black concert at the morongo casino...not a bad hotel, room was spacious and clean. plus, price included breakfast.
Ventajas: Helpful staff
Desventajas: Pretty sure I was allergic to something in the room, both my son and I felt stuffy and sick for a couple of days after our stay ended.
Ventajas: Nothing, it was a big mistake The first day we checked in we saw a big cockroach on the side table,and the door cannot be completely closed cold air coming through and too noisy cuz of the train and freeway traffic.
Desventajas: Everything, we made a big mistake.
Ventajas: THE ONLY THING I LIKED IS THAT IT WAS NEAR BY TO MORONGO CASINO.
Desventajas: THAT WHEN WE GOT THERE THE GUY WAS CHARGING US $100 FOR DEPOSIT WHEN I DID IT ONLINE IT DIDNT MENTION THAT, ALSO SAID ONLINE FREE CONTINENTAL BREAKFAST AND HE SAID NO WE HAVENT HAD IT FOR (8 YEARS) WELL THEN TAKE IT OFF ,IT WAS THE WORST HOTEL EVER......
Ventajas: Nothing, Door was not installed properly, there was a gap that did not block out the noise, breeze came through and did not feel safe with the way it was.
Desventajas: Door did not shut all the way, could hear the freeway all night and morning.
Ventajas: best part was leaving
Desventajas: nothing to like this place is a dump
Ventajas: The staff was helpful and was only 1 mile away from where we were going.
Desventajas: Was going to be charges an extra $60 because AJ (general manager) saw a few of my friends on camera entering room. He was quick to charge but didn't bother to keep watching the video to see that they also had rooms there. Now have to check on statement.
Ventajas: Clean friendly, very helpful
Desventajas: No trash can in the room - a very small one in the Bathroom
Ventajas: Reasonable clean.
Desventajas: Worst bed that I have ever slept in! Killed three cockroaches. Sink drain backed up!
Ventajas: Fair price compared to other hotels in area. Convenient location. Nice front desk staff.
Desventajas: The shower did not drain. Gross.
The bed was bumpy and uncomfortable
Desventajas: I had to call many times to hear anything about the deposit and had to wait to get towels to shower for like almost 2 hours.
The location was good for visiting Morongo for the first time.The beds do need to be upgraded.
Ventajas: The rooms were very clean. However my room did not have tissue paper and I was only given one role of toilet paper for the whole time I was there. Small size hotel not too many room. Minimum noise for people.
Desventajas: The location was next to train tracks. You can hear the train every time it passed. The beds were not comfortable.
Ventajas: Nothing, it was dirty and and we will never stay there again. Way too loud, no conveniences.
Ventajas: It was clean, and nice staff
Desventajas: it was really noisy. It was impossible to sleep.
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