Great for a traveling nurse
Full Kitchen, huge comfty bed, spacious, complimentary breakfast.
Second stay in a month. They’re doing construction my first room was amazing. Had everything I needed. It was renovated. The second room I book was meh. Kitchen missing a trash can, old night stand holding up the tv. My first room had a nice chest of drawers that held my week’s worth of clothes. The second room, I wasn’t taking my clothes out cause they weren’t going to fit and esthetically made the room look outdated as well as the coffee table. My biggest peeve was no luggage stand in the second room. I will be requesting not to ever be placed in that room again. Overall the staff is great and the hotel itself is great besides the things stated earlier. The gym is small and can get hot. No water fountain in there. Bring a water bottle
I felt at home
I loved the spacious room. I was also pleasantly surprised by the full kitchen stocked with pots, pans, utensils, and most other equipment I needed for a basic meal.
It was advertised as having fitness facilities. I thought that meant they had a gym. It turns out they don't have a gym, but they do have outdoor sports facilities and an outdoor pool, which isn't much use in the winter.
Worst hotel experience ever
The way the rooms faced the outside made it feel more isolated
The room hadn't been cleaned well. There were four pillows and two had visible dirt and hair so obviously they weren't cleaned and a third was ripped in half. The garbage hadn't been taken out after the previous occupant. Also, after having to sign a no parties waiver, the police showed up at 2am with three squad cars to break up a giant party in the parking lot outside our room. Where was the hotel security and if they couldn't handle the situation, why weren't the police called earlier. Half of the people in the parking lot obviously we're not guests in the hotel. This hotel should be closed.
Very unpleasant room.
The bed was comfortable, and the free dinner every other day was nice. The shower was nice as well; good water pressure and temperature control as well as a good shower head.
The entire room smelled like mildew and slightly like urine; it was extremely off putting. There were not enough kitchen utensils to cook normal meals and some of the pots and pans had been used but not cleaned! The carpet was damp and smelly; I had to walk around in flip flops because the floor felt so nasty on my feet. There was a screen on the HVAC closet door that looked like it had been collecting dust for months and was never cleaned. Definitely a health hazard. Under the kitchen sink there were cigarette butts and stale old potato chips. The patio had a busted light and and old pizza box, not to mention all the cigarette buts on the ground out there. The Window by the desk was absolutely covered in cobwebs and bugs. The garbage disposal sounded like it was grinding up broken glass, and a few seconds after its used, a smell of month old rotten food wafts up from the drain.
Great location Excellent bed
No towels, not real clean. Outside decking is so worn, I was afraid it would break off. It need a huge capital investment. Great price.
Staff Member Delay
Came in to sign for my room and the desk clerk decided to write a lengthy note, (paragraph) and put me on hold. The place was not busy what so ever...no other guests. She could had easily put the note down in order to take care of a client. I didn't receive an apology for the delay. Also, she did not mention the extra $50.00 being added to my credit card of which is for incidentals. They have my card on file and should only charge it in case it is needed.
Very incompetent staff
The location was fine since the area is not very large, many of the hotels there have very similar location advantage. This hotel is just avarage, nothing special at all. Chose it for the swimming pool and when I got there, it was not accessible. I spent the one night I had already paid and moved to the Days Inn the next morning.
Their staff are upset before you start talking. They are very unfriendly and "I can't" seems to be a favorite among them. Will you believe that when my wife tried to call me there the front desk clerk would not help her on any way to reach me??? "Linda was her name" told my wife she could not pass me the call if she did not give her my room number. How in the world was she suppose to have it if she was trying to reach me upon my arrival to the hotel. Linda told my wife "to get a hold of me and get the room number from me, if she wanted their staff to pass me the call" That was unheard off and so uneducated I could not believe it when I spoke to my wife. And the second front desk clerk was in total agreement with Linda which told me they have a management problem. When my wife called the hotel and was treated with no courtesy whatsoever, she asked to speak with the manager in duty and she was told that the manager was not in and was not coming back for a "few hours" I wonder... Who is running this place??? Will absolutaly NOT recommend this hotel when there are so many other hotels around, with staffs as nice as they can be! Went there for the pool and it wasn't even accessible!! Bad, bad, bad.
Good for the money; however, entire facility needs
The room was very spacious and had a nice kitchen area (would be nice for extended stays), but guests would have to bring certain items such as garbage bags, possibly extra toilet paper. The room and breakfast area was very clean, and had a decent breakfast. For a night stay it was worth the money, would come back here if visiting the Toledo area.
The door to the room was rusting and very difficult to open the door. Also the outside areas, including the facility needs some serious updating and couldn't imagine having to clean this place during the winter., as the upper rooms seemed difficult to navigate. The people at the service desk were good overall, but waiting to make sure didn't get charged twice as we had prepaid for the room. I think it is probably understaffed and the management seems not to want to put a great deal of money into the property. For a Wyndham property, I am surprised they haven't forced the management to update this facility.
THIS HOTEL WAS FILTHY!!!! My room was absolutely horrific. I thought it would be fine since it was a Wyndham property. My room had hair all over the sheets, there was dirt and bugs swept into the corners. The desk was sticky and nasty. When I arrived there was no toilet paper on the roll in the bathroom. I am a business professional that has worked in hotels for over 6 years from the Hampton Inn all the way to Ritz Carlton properties and this was the worst stay I have ever had in my life. With that being said I didn't expect the Ritz but I expected the bare minimum..like clean sheets a clean bathroom and toilet paper on the roll. I will tell my friends and especially my coworkers never to stay at this property!!
I think your reviews are artificially inflated. In the future I'll use Trivago, Google, and Trip Advisor and avoid Kayak and Priceline.
Clean but Run Down!
The staff was very nice. The room was clean and large.
The room and the entire facility was in need of an update. The room looked nothing like the picture. The facilities were run down (you could see there was a lot of exterior work being done) and the grounds were not kept.
Nice place to stay
This was our thire visit here. The room was clean and they do a nice hot breakfast. We will stay here again.
The particular room we stayed in is in need of a new mattress for the bed. We told the staff and they were glad we let them know and will replace it!
Que me cobraron por el hotel y kayak para mi habitación
Buena relación calidad-precio; un poco deteriorado
Muy buena relación calidad-precio Habitación grande Cocina completa Desayuno caliente decente.
Un poco deteriorado fuera Nunca vi unas sábanas asi La cocina podría modernizarse
Las habitaciones estaban calientes y olía a humo. Desayuno caliente no había mucho donde elegir.
El mobiliario era viejo y sucio. Necesidades fuera un montón de mantenimiento
El hotel estaba en reparaciones y no estaba en buen estado. Las tuberías de agua hicieron ruido toda la noche.
Es un antiguo vertedero en mal estado
Si decides alojarte en Hawthorn Suites by Wyndham Holland/Toledo Area de Holland, estarás en las afueras y a menos de 15 minutos en coche de Toledo Botanical Garden y Parque metropolitano Swan Creek Preserve. Tendrás centro de negocios, periódicos gratuitos en el vestíbulo y servicio de tintorería a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Basado en 484 opiniones
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