early church bellowing inconfernece room woke us up asked for late checkout. maid woke us up at 9am. told her we requested late checkout to let 2yo sleep from staying up late at funeral. She said I had to inform her directly. Really??? Took 35 minutes to check in with no line- front desk said computer system was down
night staff goes out of their way for you
the night staff (Drea) went out of her way to ensure my comfort. I was traveling because of a funeral that was out of state and her compassion blew me away. when i arrived back into MI my flight was delayed until 10 minutes prior to the last shuttle back to the hotel. she went out of her way to ensure i got to the hotel safely and that I had all the amenities necessary. I ran a resort for 5 years and i would have loved to have her on my staff. She truly cares about the guests and it shows!
this hotel is in need of new carpet, drywall repair, tub and toilet replacements (all 3 rooms which i entered had leaking showers/tubs) couldn't stay in one room due to a noisy fridge, another room was missing the glass in the microwave. all rooms still smelled of cigarette smoke and michigan hasn't allowed smoking in hotel rooms in a long time. replacement of carpets would end this smokey smell. the eggs and sausage served at breakfast were awful (need a better quality precooked sausage and eggs).
I would stay again!
The room was clean and the staff was extremely friendly and helpful!! The pool was working but the hot tub was broken.
There were a lot of people smoking right outside the site entrance we used to get to our room and my brother in law was approached by a woman asking if he "needed any company for the night." She left once we informed the authorities were going to be called.
Excellent staff and value
1) Krystal - excellent desk manager 2) room size and cleanliness 3) access to swimming pool and exercise equipment 4) convenient to airport.
1) breakfast items running out regularly: sausage, egg patties, an hour or more before end of breakfast
Proximity to airport very good, Proximity to restaurants very good, Room size very good, Check-in very good, Bill-handling very good, In-room amenities (refrigerator, microwave, coffee pot, shampoo, conditioner, soap, number of towels) very good
long hairs in tub, tub did not look clean, cover for fluorescent light in bathroom fell down of its own accord
Quality Inn & Suites Airport de Flint está a 5 min en coche de Monumento conmemorativo de las sentadas de Flint y a 6 de Cementerio de Glenwood. Tendrás periódicos gratuitos en el vestíbulo, servicio de recepción 24 horas y lavandería a tu disposición. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) gratuito en un horario preestablecido.
Basado en 280 opiniones
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