Terrible communication between shifts
The only thing we liked was the woman that tried to check us in.
We were flying in from Florida and had made the reservation. Our flights got delayed so we called to inform them (around 8 or 9pm Seattle time) that we wouldn't be in until around 1-2. We were assured our room would still be available to us and that they would leave a note for the next shift. Our room was given away anyways and they had no other rooms available except rooms that hadn't been cleaned and they were actually trying to offer those to us...we ended up getting our money back and leaving at almost 3am, with nowhere to go or stay. Won't ever stay there again.
Gran estancia económica.
La presión del agua en la ducha. Mini cocina práctica.
La cama era un poco demasiado dura. Aunque no es un gran problema
You get what you pay for?
I was looking for inexpensive accommodations but this hotel probably charged more than they should have even at the price I paid. For literally $10 or $20 more a night, I could stay at a much much much nicer hotel. Best shower pressure out of all the hotels I stayed at though. Lots of parking even for large vehicles. Close to lots of places to eat and highway. The girl working at the Front Desk was super nice and helpful and understanding. Manager was nice and helpful as well. Housekeeping staff were good. The rest of the staff...one older front desk man in particular was super rude and barely even said please or thank you or showed any kind of effort for his job. He was usually the overnight front desk person.
There was a mild cigarette smoke odor in the lobby. The hallway carpet on the main floor was dirty and in need of replacement or at least a deep clean. The breakfast was good to have but nothing special and not restocked. The room smelled musty and dusty and the ac blew warm air even at the coldest setting. I had a view of a junk yard with a bunch of car parts out of my room. I will not return even if its dirt cheap.
Spring break vacation
My fiancé and I absolutely loved the bed! So comfortable, we both slept like rocks. The room was very sensible and neat. The free continental breakfast was surprisingly delicious! We went there every morning. Such a great variety of foods and tasty too. We swam in the pool and relaxed in the jacuzzi which were very nice and clean. Overall we had an amazing stay.
The downsides to our stay, are very minimal. The elevators were extremely SLOW. While holding luggage and bags it became quite annoying. Also there was some miscommunication with some towels we had asked to be brought up to our room. The operator had told the maid a different room number and they were delivered there. My fiancé had to make 2 different trips downstairs to see what was going on and came up with the towels himself on the last trip.
Hotel was very near where I needed to be. Plenty of parking for large vehicles.
I used kayak to book the room. When I arrived, there were no more than 20 cars in the lot. I got to the front desk and they already had my name linked with a room. The hotel was obviously not sold out but they managed to "reserve" an ADA room that someone had smoked in recently. It smelled of cigarette smoke and did not get better. I stayed one night in that room. Then next day I went out to do business and when I returned, the room smelled overwhelmingly of smoke. I went to the front desk and told the attendant my situation. She immediately moved me to another room. She then told me that they were aware the room smelled like cigarettes. I've been told that while booking online may be cheaper; the hotel staff often provides their more unwanted rooms to people. This was a good case of such occurance.
Si decides alojarte en Quality Inn & Suites Federal Way - Seattle de Federal Way, apenas te separarán 15 minutos en coche de Emerald Downs y Tacoma Dome. Tendrás conexión a Internet de alta velocidad por cable (gratuita), centro de negocios abierto las 24 horas y periódicos gratuitos en el vestíbulo a tu disposición.
Basado en 285 opiniones
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