It is under construction! The girl at front desk had no clue what she was doing and had to keep call her supervisor, than finally we get our key for our room and it was not cleaned! Beds not made garbage everywhere! Went back to front desk than after another call to supervisor we had keys to another room! As we come to that door there was a do not disturb on door but we entered to another room that beds were not bad and garbage everywhere! Went back to front desk and asked for our money back and again had to call supervisor to say it would take 5 to 8 days for corperate to refond our money! Never again! We were there after our father was life flight to the Erie hospital and just needed a night rest!
Rooms where clean and neat, parking was good. Hotel was fairly quiet, was a very nice place to stay would stay here again for our next trip to Erie. Was close to the lake about a 10-15 minute drive.
Bed was a little lumpy but not bad
Run Down w/ Lack of Service
The beds were nice.
Nothing else is updated. Walls are patched with paint in odd spots. The furniture and chairs are all worn out. We needed a crib and they said someone must have walked off with it! Um, what? They didn't even offer to borrow one from one of the 10 neighboring hotels.
The staff was very friendly, the pool and gym area was nice, and there was a nice variety in the breakfast area.
My room was right next to the pool. The smell of Chlorine was very loud, gave me a small headache.
The suite rooms were nice an big
Odd issues. It appears (and the night manager confirmed it) that the owners were not putting money into this hotel because they built a new one across the street. Towels were few and far between, there was a weird bow in the bathroom floor in the room we stayed at. Mattress on pull out couch was nasty and stained. Hot tub and pool were gross. Lighting in the pool area was pretty low, but that was to hide all the mold you can see along the rim of the hot tub.
Solstice Hotel, an Ascend Hotel Collection Member de Erie está a 4 min en coche de Centro de conferencias y banquetes Ambassador Center y a 6 de Presque Isle Downs and Casino. Tendrás check-out exprés, servicio de recepción 24 horas y caja fuerte en recepción a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Las políticas pueden variar según el tipo de habitación y proveedor.