Bed was super comfy
Staff was horrible. Briana, front desk clerk, was completely rude and has no business being in the front desk. I went to get breakfast and she never smiled. She was looking for my information or something and she said that it was showing that i was a no show. I told her that the lady had checked me in the night before and I gave my ID and slided my card. At this point im like starving. i didnt eat the day before because i had a busy day so i walked away went to my car to get something. On my way back in she can see that im clearly upset waiting for the elevator and she yells as im going in i can offer u a complementary breakfast. At that point I had made up my mind i was going to leave to get breakfast elsewhere. I asked for her name and she comfronted me telling me she did nothing wrong with a snark smile on her face. She ruined my stay all I wanted was to eat breakfast take long shower and watch tv until check out at 12 pm. I ended up going home at 10 am dirty and pissed off. Next time I go to a concert downtown i will not be staying there.
Easy, clean and close!
Personnel were friendly and helpful. Room was clean and bed was comfortable. TV remote had a sleep timer!!!! Great deal for the money.
The sixth floor was a bit of a haul on a slow elavator
The staff was customer oriented respectfully addressed me by my name with eye contact as well as keep their attention me the customer instead of watching everything else going on around us. The hotel was clean and the decor was warm and inviting. I will difinently stay there when I come bac to Charlotte in March
La cama era excepcional y el espacio estaba bien decorado.
Hotel muy agradable a un precio fantástico!
La verdadera hospitalidad sureña y una práctica ubicación cerca del aeropuerto y el distrito céntrico.
Basado en 1.235 opiniones
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