Opiniones recientes
- Todas las opiniones
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- Neutrales
- Negativas
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10,0
Ventajas: Excellent customer service. The vehicle I requested was not clean and ready when I arrived. The gentleman assisting me quickly resolved the issues and got me into an appropriate substitute.
Desventajas: It is difficult to get into their lot. It appears there is construction in the back of the lot which is impeding driving through.
Opinión de
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8,4
Ventajas: Made good time. Polite staff. No issues.
Desventajas: Seats weren't very comfortable.
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2,0
Wasn't able to rent car
Ventajas: The young lady that helped me was very nice and helpful.
Desventajas: Wasn't able to rent car due to the fact I only had a debit card, and only a paycheck stub. It was okay for me to reserve the car with a debit card, but not pick it up with one? Reserved this two months in advance and never saw this mentioned. Otherwise I would not have reserved it.
Opinión de
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10,0
Ventajas: From the beginning to the end of this process Enterprise representatives are excellent!
Opinión de
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10,0
Impressed
Ventajas: Customer service was great, car was clean and in good condition.
Opinión de
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10,0
Great Value
Ventajas: Planning ahead I got a great price on a small car for an overnight trip.
Desventajas: They push too hard on the extras like insurance, tire replacement, etc.
Opinión de
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4,0
Lied to me about giving me an upgrade
Ventajas: Location close to my home
Desventajas: The minute we pick up our car of the sales rep tried to get us to buy a high-priced insurance and then he said to me in a snotty way what insurance will you be purchasing today and I said no I'll use mine then they tried to rip us off with gasoline at a dollar 85 gallon charges for 30 gallon tank that was a rip-off if somebody wasn't sharp enough they pay a lot of extra money for that scheme of gasoline you people run
Opinión de
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6,0
Desventajas: Frustrated when we got there - there was no place to park & the place for customers to Lot was full we were told to park in another place of business that they had no ok for us to do so, so we were late to out destination because we had to drive our car back home
Opinión de
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9,6
Almost perfect
Ventajas: Super easy. Very straight forward. In and out quickly.
Desventajas: The car I had reserved was unavailable, so I ended up with one that had worse gas mileage. It was still clean and comfortable, but it ended up costing me about $20 more in gas. Not a huge deal, but not what I had asked for.
Opinión de
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10,0
Customers service great value
Ventajas: Agent was exceptional in customers service
Desventajas: Everything
Opinión de
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8,4
Ventajas: Hizo buen tiempo. El personal era muy educado. Sin problemas.
Desventajas: Los asientos no eran muy cómodos.
Opinión de
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10,0
Impresionado
Ventajas: El servicio de atención al cliente era estupendo, el coche estaba limpio y en buenas condiciones.
Opinión de
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10,0
Ventajas: Excellent customer service. The vehicle I requested was not clean and ready when I arrived. The gentleman assisting me quickly resolved the issues and got me into an appropriate substitute.
Desventajas: It is difficult to get into their lot. It appears there is construction in the back of the lot which is impeding driving through.
Opinión de
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10,0
Ventajas: From the beginning to the end of this process Enterprise representatives are excellent!
Opinión de
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10,0
Impressed
Ventajas: Customer service was great, car was clean and in good condition.
Opinión de
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10,0
Great Value
Ventajas: Planning ahead I got a great price on a small car for an overnight trip.
Desventajas: They push too hard on the extras like insurance, tire replacement, etc.
Opinión de
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9,6
Almost perfect
Ventajas: Super easy. Very straight forward. In and out quickly.
Desventajas: The car I had reserved was unavailable, so I ended up with one that had worse gas mileage. It was still clean and comfortable, but it ended up costing me about $20 more in gas. Not a huge deal, but not what I had asked for.
Opinión de
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10,0
Customers service great value
Ventajas: Agent was exceptional in customers service
Desventajas: Everything
Opinión de
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10,0
Impresionado
Ventajas: El servicio de atención al cliente era estupendo, el coche estaba limpio y en buenas condiciones.
Opinión de
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2,0
Wasn't able to rent car
Ventajas: The young lady that helped me was very nice and helpful.
Desventajas: Wasn't able to rent car due to the fact I only had a debit card, and only a paycheck stub. It was okay for me to reserve the car with a debit card, but not pick it up with one? Reserved this two months in advance and never saw this mentioned. Otherwise I would not have reserved it.
Opinión de
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4,0
Lied to me about giving me an upgrade
Ventajas: Location close to my home
Desventajas: The minute we pick up our car of the sales rep tried to get us to buy a high-priced insurance and then he said to me in a snotty way what insurance will you be purchasing today and I said no I'll use mine then they tried to rip us off with gasoline at a dollar 85 gallon charges for 30 gallon tank that was a rip-off if somebody wasn't sharp enough they pay a lot of extra money for that scheme of gasoline you people run
Opinión de
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6,0
Desventajas: Frustrated when we got there - there was no place to park & the place for customers to Lot was full we were told to park in another place of business that they had no ok for us to do so, so we were late to out destination because we had to drive our car back home
Opinión de
