Desventajas: I received rent car through online.Also done online payments.But, I went 8.30am for pick my rent car. They said cars are not available today, therefore You can take another vehicle.
But I didn't agree with them. Because Its very expensive for me.I was done cancellation.
But my online payment you were deducted $14.99 from my credit card.Please pay back it to my credit card as soon as possible.thank you.
Got it rightVentajas: Friendly, attentive staff. Checked details such as
tread wear and winter tires. Do it again with them anytime!
Confirmed booking but no available carsVentajas: Some of the agents are really trying to help, while others are not. Desventajas: I received a confirmation for my booking. The day after I received a call that no car is available and they will provide me half a day later another car and they will call me back. I never received a call back and finally received the car later afternoon.
Late flight so I called and told them I was running late and waiting Desventajas: Closed At 12:00pm on Sat. And they didn't tell me when I called!! It cost me a extra $15.00 for a cab to go to a different place!!
Ventajas: The car and serviceDesventajas: 200 dollar hold on credit card
Will never rent from anyone else.Ventajas: Everything. I made the mistake of renting from a competitor a couple of years ago and nothing was right. Just love that Enterprise gets everything right and no matter who you are, you feel like you are the only customer on the planet.
Got it rightVentajas: El personal es amable y atento. Detalles registrado como
Cintas para llevar y los neumáticos de invierno. Hacerlo con ellos en cualquier momento!
Ventajas: El coche y el servicioDesventajas: 200 dolares de depósito en la tarjeta de crédito
Great car but warning about winter tiresVentajas: The car was clean, comfortable and easy to access. Hertz staff was great as always and easy to book with. They went over the extra insurance and noted what to do for when I drop the car off after hours.Desventajas: I was forced to pay for winter tires despite it being against the law in new Brunswick to drive without them.
Ventajas: The car was nice and clean. Desventajas: The tires were terrible, service was terrible, no snow brush to clean off ice and snow was provided.
Ventajas: Fast friendly service and no hassle pickup and dropoff
Ventajas: Received an upgrade on the vehicle, car was clean, staff friendly overall great experience!
Winter tires Ventajas: Was clean car Desventajas: Winter tires were extra and with a storm that was coming they wanted to charge me almost double the cost of the rental for winter tires . told me the only province that requires winter tires was Quebec . But I thought my safety would have been priority . But no even though the car I was driving was registered in Quebec .But I was in a rush to get where I was going so I didn't argue. car sat for two days and we called taxis to get around couldn't return car because of storm .
Ventajas: Servicio amable rápida y sin problemas de devolución y recogida