Ventajas: Liked that the car was fast and reliable.Desventajas: The price. We didn't get the deposit money back.
Ventajas: I liked that they were professional and gave me a free upgrade.Desventajas: Added fees without prior notification on website.
Ventajas: value for moneyDesventajas: cleanliness of the vehicle very dirty with spots on the seats plenty of scratches on the outer surface of the vehicle and the vehicle smiled.
Ventajas: Simple drop off
Desventajas: The was car dirty and smell with smoke,
Good price and good carVentajas: The car was clean. Drove well and getting the car was done very quick and not a lon wait. Desventajas: The person that was helping had a little attitude. Was having a personal side conversation while she was helping and it was hard to ask questions because she wasn't paying me much attention.
Ventajas: The car got great gas mileage and we had no issues with it.Desventajas: I didn't have anything that I didn't like.
Ventajas: Me gustó que el coche era rápido y fiable.Desventajas: El precio. No conseguimos el dinero depósito.
Ventajas: Me gustó que eran profesionales y me dieron un ascenso gratis.Desventajas: Cargos adicionales sin previo aviso en el sitio web.
Ventajas: Traslado sencillo fuera
Desventajas: El coche estaba sucio y olor a humo.
Ventajas: Upgrade that was received because the size car we reserved was not available.
Ventajas: extended and dropped off in killeen. Desventajas: didnt get my recipt right away
No car available....Desventajas: I received a confirmation number for my rental and attempted to call the local office at the airport to confirm. I called the local number and was eventually connected with a call center in some foreign land, I'm guessing. They couldn't give me any further information on my rental. I arrived at the rental booth and was informed by the unconcerned-acting attendant that there were no cars available. I spent $200 in cab fares over the duration of my trip. I'll give another rental company a shot at my business next time and see if they can pull it off.
Ventajas: The rental car was excellent, the time I had to wait almost 2hrs, they did give me 10%, discount but it threw us off by 2 hours, waiting on a car. We still will continue to rent from budget.
Ventajas: Amplié los días de alquiler y lo entregué en killeen.Desventajas: No me dieron el recibo enseguida
Ventajas: The service was outstanding
Ventajas: Great gas mileage on the car. Ended up with a Hyundai sonata
Drop off was quick Desventajas: Car was dirty. Wait for pick up was about 2 hrs
Service slowVentajas: Car was great. Location easy to find. Desventajas: I had scheduled to pick up the car at 8:00 a.m. When I arrived, they said it would be ready in 15 minutes. I did not leave until 8:35. This was a tad annoying.
Ventajas: Pick up went incredibly smooth and fastDesventajas: The rental lot is not nearly as clearly labeled as other locations.
Desventajas: Customer Service at the airport was lacking, no one to check in the car or issue a reciept.
Ventajas: El servicio era excepcional.
Ventajas: Gran kilometraje de combustible del coche. Terminamos un Hyundai Sonata
La entrega fue rápidaDesventajas: El coche estaba sucio. Esperamos por la recogida aproximadamente 2 horas
Ventajas: Recogida fuimos increíblemente cómodo y rápidoDesventajas: El alquiler no es mucho casi tan claramente etiquetadas como otros lugares.
Told us we were good to go, that we DID NOT need a credit card..Ventajas: The car was fine and once I got it 2 hours after I was supposed to all went well. Only cost @ $20 to fill up which was good.Desventajas: Hertz told us over the phone after we made the reservation we were good to pick up the car at 5 pm and we specifically told them we do not have a credit card and the lady said it would be fine we were good to go. They charged our bank account for the rental. When we got there the guy tells us we can't get the car because we don't have a credit card to put on file. I had to call a family member to come to the airport and bring me one to put on file and I was two hours late leaving. This was a terrible and stressful experience, embarrassing and a bad way to start a business trip. And to top it all off the extremely unhelpful and unwilling to do anything to help us non-customer service Hertz offered was pathetic. The only way I'll ever use this company again is if someone pays me to.
Hertz is the bestVentajas: Compared to the other rental places their vehicles are well maintained and in better condition. Desventajas: It would be more convenient if they opened earlier than 9.
Buyer BewareVentajas: I liked the Ford Focus Hatch... I think it's by far the best small car money can buy. Prior to this rental I have always been pleased with my experience at Hertz.Desventajas: My experience at the counter was sub par. The group was either inexperienced or unwilling to help. They threatened to upcharge at every opportunity. The mykey (I blame Ford partially) was locked and I was unable to listen to audiobooks over a week long rental. I called hertz and went to several locations with no resolutions. This weekly rental was saddening because Hertz did not fix it while it lasted. They wanted to charge me more. I tried saving a few bucks and waisted hundreds in efficiency. I pray that you have a better experience with them.
Pick up and drop off was a nightmare... the car was washed and the interior was NOT cleaned. They refused to come out to the vehicle to inspect it and didn't have an answer for me about TX tolls via tags
Desventajas: Parking lot is unkempt and confusing
Ventajas: Chrysler was a great car
Desventajas: Aparcamiento está descuidado y confuso
Ventajas: Era un gran coche Chrysler